Frequently Asked Questions

Got questions? We’ve got you covered.

Browse our FAQs for clear answers, helpful insights, and everything you need to know to get started with confidence.

Question 1: How far in advance should I book?

We recommend booking as early as possible, especially for weddings, summer events, and holiday seasons. Dates are not secured until the 25% non-refundable retainer is received.

If your event is within 1–4 weeks, out anyway. If we’re available, we’ll make it happen.

Question 2: How do I estimate my guest count?

Start with your RSVP list. If you don’t have confirmed RSVPs yet, use this rule of thumb:

• Private parties: 80–90% of invite list

• Corporate events: 90–100% attendance

• Open public events: Depends on venue capacity + marketing

If you’re unsure, we’ll walk you through it during consultation.

Your final guest count must be confirmed by the deadline outlined in your agreement. That number cannot be reduced after submission.

Question 3: What happens if more guests show up than expected?

We prepare food based on your confirmed final guest count.

If attendance exceeds your final count, we cannot guarantee there will be enough food for additional guests.

If you expect fluctuating turnout, we recommend building in a buffer (typically 5–10% extra).

We’d rather plan properly than run short.

Question 4: What happens if fewer guests show up?

Once your final guest count is submitted and payment deadline passes, it cannot be reduced.

Food is purchased and prepped specifically for your event.

Question 5: What if we run out of food?

Our goal is to prevent that through proper planning.

If you provide accurate guest counts and we agree on the menu quantities, we execute accordingly.

If unexpected turnout exceeds confirmed numbers, we cannot guarantee additional servings unless pre-discussed.

Planning well avoids this situation.

Question 6: Do you provide servers and on-site staff?

Yes. Staffing is available and priced separately based on event needs (chefs, servers, support staff).

We’ll discuss this during your consultation.

Question 7: Do you provide plates, utensils, and rentals?

We provide all food preparation and serving equipment.

Clients are responsible for plates, silverware, glassware, and rentals unless otherwise agreed upon.

We’re happy to recommend rental partners if needed.

Question 8: Can you customize the menu?

Yes.

Every event is customized within your selected tier.

We’ll work with you to choose entrées and sides that match your vision and guest experience.

Question 9: Do you accommodate dietary restrictions?

We can accommodate many dietary needs (vegetarian options, certain allergies, etc.).

Let us know early in the planning process so we can prepare appropriately.

Question 10: What is required to secure my date?

A 25% non-refundable retainer is required to confirm your event date.

Your date is not secured until payment is received.

Final guest count and final payment are due based on the schedule outlined in your agreement.

Question 11: What is a kitchen takeover?

A kitchen takeover means Let ’Em Cook operates inside your space for the event.

We bring the team, execute the menu, and run service.

Full kitchen access is required.

Question 12: What if I’m not sure which menu tier to choose?

That’s normal.

Tell us:

• Your budget

• Your guest count

• The vibe of the event

We’ll recommend the best tier for your needs.

Question 13: Do you offer tastings?

Tastings may be available for certain events (especially weddings or large bookings). Availability and pricing will be discussed during consultation.

Question 14: What areas do you serve?

We are based in Portland, Oregon and serve surrounding areas (Washington & Oregon). Travel fees may apply depending on location.

Question 15: How long is service included?

Service duration will be outlined in your agreement.

Extended service time can be added for an additional fee.

Question 16: What kind of food do you cook?

Flavor-forward, done right.

Smoked meats. Steak. Salmon. Hibachi-style plates. Shrimp & grits. Elevated burgers. Real sides.

No bland food. No shortcuts.

Menus are customized within your selected tier.

TESTIMONIALS

STORIES FROM OUR COMMUNITY

"Transparent and Flexible"

“I love how Let ‘Em Cook Catering lays out pricing clearly. I knew exactly what I was paying for, and being able to customize the menu made planning stress-free!”

- Taylor H.

"Perfect for Any Event"

"The tiered menu options made it easy to find something that fit our guest list and budget. The team was super helpful in guiding us through choices."

- Sam W.

"Clear and Honest Pricing"

“Finally, a catering service that is upfront about costs! The per-person pricing and menu tiers made it simple to plan without any surprises.”

- The Roberts Family

LET ‘EM COOK FOR YOU

Ready to Plan Your Event?

Whether it’s a casual gathering or a special celebration, we’ll create a customized menu to make your event unforgettable.

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